Privacy policy
Last updated: [05-10-2026]
Thermal Noise Productions ("Thermal Noise," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit or purchase from thermalnoise.com (the "Site"), how we use it, and what rights you have over it.
If you have questions about this policy, contact us at [thermalnoiseproductions@gmail.com].
What We Collect and Why
Information You Give Us
When you make a purchase, create an account, sign up for our mailing list, or contact us, you may provide your name, email address, billing address, and payment details. We use this information to fulfill orders, send transactional emails (like order confirmations and download links), provide customer support, and, where you've opted in, send marketing communications about new products and content.
Information Collected Automatically
When you browse the Site, we automatically collect certain technical data through cookies, log files, and similar technologies. This includes your IP address, browser type, operating system, referring URLs, pages visited, and how you interact with the Site. We use this information to keep the Site running properly, understand how visitors use it, and improve the experience.
Payment Information
We do not store your credit card number or payment credentials. All payment processing is handled by our third-party payment processors (such as Shopify Payments or PayPal), who maintain their own privacy and security policies.
How We Share Your Information
We do not sell your personal information. We share information only in the following situations:
Service Providers — We use third-party services to operate the Site and run our business. These include Shopify (e-commerce platform and hosting), email marketing platforms (such as Klaviyo), analytics tools (such as Google Analytics), and payment processors. These providers only receive the information necessary to perform their services.
Product Partners and Collaborators — Some products on the Site are created by independent collaborators, sound designers, or partner brands. When you purchase a product made by a partner, or opt in to a free product or promotional offer tied to a specific partner, we may share your name and email address with that partner so they can provide you with product updates, support, and related content. We only share this information with the specific partner whose product you interacted with. You will not be added to unrelated mailing lists.
Legal Requirements — We may disclose your information if required by law, subpoena, court order, or other legal process, or if necessary to protect our rights, safety, or property.
Advertising and Analytics
We may use tools like Google Analytics and advertising platforms (such as Meta and Google Ads) to understand Site traffic and measure the effectiveness of our marketing. These tools may use cookies or similar technologies to collect information about your browsing behavior.
You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
You can opt out of targeted advertising through the following:
- Meta: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Digital Advertising Alliance: https://optout.aboutads.info/
Email Marketing
If you sign up for our mailing list or make a purchase, we may send you emails about new products, content, and promotions. Every marketing email includes an unsubscribe link. Unsubscribing will remove you from promotional emails but will not affect transactional emails related to your orders.
Cookies
Cookies are small files stored on your device when you visit the Site. We use cookies for essential Site functions (shopping cart, checkout, sessions), analytics and performance tracking, and advertising and marketing measurement.
You can manage or block cookies through your browser settings. Disabling cookies may affect some Site functionality, including checkout and account features. For more information on managing cookies, visit www.allaboutcookies.org.
Data Retention
We keep your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. If you'd like us to delete your information, contact us at [thermalnoiseproductions@gmail.com] and we will process your request in accordance with applicable law.
Your Rights
Depending on where you live, you may have certain rights over your personal information.
European Economic Area (EEA) Residents — Under the GDPR, you have the right to access, correct, delete, or port your personal data, and to object to certain processing. Our lawful bases for processing include your consent, performance of a contract (e.g., fulfilling orders), compliance with legal obligations, and legitimate interests that do not override your rights. Your data may be processed in Ireland initially and transferred to Canada and the United States for storage. For more information on Shopify's GDPR compliance, visit https://help.shopify.com/en/manual/your-account/privacy/GDPR.
California Residents — Under the CCPA, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. Categories of information we may collect include identifiers (name, email, IP address), commercial information (purchase history), and internet activity (browsing behavior, Site interactions). To exercise any of these rights, contact us at [thermalnoiseproductions@gmail.com].
All Users — If you'd like to access, correct, or delete your personal information, or if you have questions about how your data is handled, contact us at [thermalnoiseproductions@gmail.com].
Do Not Track
There is no consistent industry standard for responding to "Do Not Track" browser signals. We do not currently alter our data collection practices in response to DNT signals.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Contact
Thermal Noise Productions [thermalnoiseproductions@gmail.com]
[Thermal Noise Productions
3390 Peachtree Road NE, Suite 320
Atlanta, GA 30326]