Refund policy

Last updated: [05-10-2026]

All products sold by Thermal Noise Productions are non-tangible digital goods delivered electronically. Because digital files cannot be returned once downloaded, all sales are final.

This applies to all purchases, including products bought at full price, discounted products, promotional offers, bundles, and pre-orders.

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If Something Isn't Working

If you're experiencing an issue with a product, whether it's a corrupted file, a download problem, compatibility concern, or anything else preventing you from using what you purchased, contact us at [thermalnoiseproductions@gmail.com] and we'll work with you to resolve it.

If we're unable to fix the issue and the product is genuinely unusable on your system, we may offer a replacement, store credit, or partial refund at our discretion.

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Before You Buy

Please review all product descriptions, file format details, and system or software requirements before purchasing. We provide previews and documentation for every product so you can make an informed decision. We are not able to issue refunds based on a change of mind, creative preference, or failure to review product specifications before purchase.

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Contact

If you have any questions about this policy or need help with a product, reach out to us at [thermalnoiseproductions@gmail.com].

[Thermal Noise Productions
3390 Peachtree Road NE, Suite 320
Atlanta, GA 30326]